Haikotek
SME engineering and operations
This page translates common business situations into services Haikotek delivers under written scope, with measurements where workloads allow.
Typical situations
Retail and branches: devices feel slow at peak times
Staff use phones or tablets for daily tasks. The interface freezes after long shifts or when footfall spikes. Customers wait while the team restarts the app.
Finance: cloud or hosting spend rises faster than revenue
Traffic grew or batch workloads increased. Monthly invoices trend upward and engineering suspects inefficient usage but lacks time to prove root causes.
After an external build: internal teams must extend safely
Version one shipped with an agency. Small changes take long and leadership fears breaking production during the next promotion or season.
What often sits behind those situations
- Run-cost pressure from workloads, payloads, or configuration that do not match real traffic patterns.
- High memory use, UI jank, or instability on mid-range hardware that staff and customers actually carry.
- Limited documentation or ownership handover, so scaling or change requests stall.
Seven-day health check (entry path)
A short, bounded assessment intended for internal decisions. Exact inputs and outputs are confirmed in the statement of work; the following is the usual shape.
- Ranked list of suspected waste or run-cost drivers that engineering can act on (wording depends on what the systems expose).
- Ranked list of suspected latency, memory, or stability issues tied to observable behaviour.
- Recommended next step: targeted fixes under Performance Surgery, a roadmap under Strategic Outsourcing, or a Pragmatic AI workflow when automation is the primary lever.
Targets and timelines are agreed per engagement. Haikotek does not promise fixed percentage savings or device outcomes outside measurement and contract.
Mini proof patterns SMEs ask for
- Retail checkout and staff app flows: focus on lag reduction at peak hours on common devices.
- Cloud and hosting spend review: identify obvious waste suspects before major rewrites.
- Post-agency handover: stabilise first, then deliver roadmap items with written ownership.